CONDITIONS OF SERVICE
These Conditions of Service (hereafter referred to as “Conditions of Service”) constitute a binding, legal agreement between the user and Legends Limousine covering User Services (“Services”) provided by Legends Limousine.
The user is required to review these Conditions of Service in their entirety before use. By using the Services, users agree to be bound by these Conditions of Service and will also be subject to any additional terms posted on our website (“Site”) located at www.legendslimousine.com. These additional terms include (without limitation) the Terms of Service and Privacy Policy.
Without an expressed agreement with the following Conditions of Service, users are instructed to discontinue using the Services. Legends Limousine reserves the right to modify or augment these Conditions of Service without notice and at will. Continued use after such amendments represents your acceptance of the Conditions of Service as amended or expanded. The responsibility to review these Conditions of Service at regular intervals falls to the user.
These Conditions of Service were last updated on January 01, 2024.
SUPPLEMENTARY CHARGES
Additional charges may be incurred because of any modifications to your trip after pickup. The user is required to solicit an updated price from the Chauffeur or the dispatcher before continuing. For more detailed information, please see our FAQ page.
PRICING
At the discretion of Legends Limousine, all advertised rates are subject to change based on demand. Please note that prices may rise during holiday seasons or special events.
RATE QUOTE
The user should be aware that the price estimate before departure is an estimation based on information that is subject to change. Additional fees for tolls, gratuity, waiting time and added stops are not included in the estimate. For more detailed information please see our FAQ page.
TOLL FEES
Given the unpredictable nature of urban traffic patterns, road conditions and weather events on the days of your transportation, your Chauffeur retains the authority to evaluate the most efficient and secure route to your destination. This may include the use of a toll road to guarantee your safe and timely arrival. Tolls will be added to your final bill upon arriving at your destination. Please note that should a Chauffeur be required to pay a toll to return to headquarters, round trip tolls will be charged to the user. For more detailed information please see our FAQ page.
GRATUITY AND TIPPING
Gratuity is left to the preference of the passenger. You may tip your chauffeur in cash or you can place the gratuity on your credit card. For more detailed information please see our FAQ page.
WAITING OR IDLING TIME
Levied at 15-minute intervals, time spent waiting or idling is charged at the hourly rate for a particular vehicle. These charges may apply in the event of the passenger arriving late at a predetermined pick-up as well as any time spent idling at additional stops. Legends Limousine provides a courtesy grace period for airport pick-ups. However, charges will apply once the complementary period is over. Should the user experience flight delays, Legends Limousine will not charge for waiting time. For more detailed information please see our FAQ page.
ADDITIONAL STOPS
Estimated rates do not encompass any additional stops on the user’s trip. Without explicit prior approval, phone reservation terms do not include other stops. The rate calculation for extra stops considers the distance added from the route between the pick-up and the destination. For a precise quote, call us at 1-888-534-3637.
AIRPORT PARKING FEES
Please be aware that Legends Limousine offers a meet and greet service within the airport terminal that requires an additional parking fee determined by the New York and New Jersey Port Authority. For more detailed information please see our FAQ page.
CANCELATION POLICY
Cancellations must be made in advance of the trip. Failure to observe the cancellation policy will result in a credit card charge. For more detailed information please see our FAQ page.
FAILURE TO ARRIVE FOR PICK UP
If Legends Limousine is unable to reach the user or a representative within 15 minutes after the scheduled pick-up time using the contact information provided on the reservation form, then the service will be abandoned on the grounds of user absence. Failure to arrive for pick up without prior notification will be considered a no show, resulting in a full charge to the customer. For more detailed information please see our FAQ page.
RESERVATION CHANGES
Legends Limousine requires that all reservation modifications be submitted at least 3 hours before pick-up. Should a change be requested less than 3 hours before pick-up, such changes cannot be guaranteed. For more detailed information please see our FAQ page.
CREDIT CARD POLICY
Legends Limousine accepts all major credit cards, including Visa, Mastercard, American Express and Discover. Legends Limousine requires users to supply the credit card number in advance for booking. The credit card is charged the trip estimate at the time the reservation is made. This payment does not constitute full payment for the trip, as it does not include gratuity, tolls, or waiting time. In addition, a 5% credit card processing fee will be added to your total reservation amount. The processing fee can be circumvented by paying in cash, however all reservations must be secured with a credit card. For more detailed information please see our FAQ page.
CREDIT CARD PROCESSING
It takes approximately 5-7 business days after the Legend Limousine services have been rendered to process user credit card payments with the date of processing appearing on user credit card statements. All credit and debit card transactions are handled in a safe, encrypted format by a secure server to ensure Legends Limousine and our customers’ maximum security, and the assurance that your information stays confidential, private, and safe. We urge users to review our Privacy Policy for details.
WIRE TRANSFERS AND VIRTUAL CREDIT CARDS
Legends Limousine does not accept wire transfers, virtual credit cards, or any other type of one-time use credit card number that may be provided by credit card companies for online use. For more detailed information please see our FAQ page.
RATES AND BILLING CORRECTIONS
After order completion, in the event of mathematical errors, a correction will be made to show the accurate tolls, parking fees, additional stops, and idling time. For more detailed information please see our FAQ page.
AFFILIATE SERVICE POLICY
Legends Limousine reserves the right to use affiliates to provide ground transportation services as necessary to meet the needs of our users.
FLEET IMAGES
Images of the Legends Limousine fleet that are viewed on the official company website may vary from the actual vehicle.
LOST OR DAMAGED ITEMS
If an item is lost, please contact us as soon as possible at 1-888-534-3637. Our staff members strive to locate items that have been abandoned in our fleet. However, lost or damaged property left in vehicles is not the responsibility of Legends Limousine. Upon locating the said item, if the user requires delivery, Legends Limousine may mail the item or levy a delivery fee for returning found property, charged at standard rates. For more detailed information please see our FAQ page.
EXCLUSIONS AND LIMITATIONS OF LIABILITY
Legends Limousine and its Affiliates are not responsible for missed flights, changed plans or losses incurred due to circumstances that are beyond our control. These circumstances include but are not limited to, causes beyond its reasonable control, acts of God and nature, acts of terrorism, travel congestion, road closures, accidents, flight and weather delays. Legends Limousine’s liability for all causes whatsoever arising shall be limited to your actual damages, in an amount not to exceed the sum of all charges paid by you for the fare. Legends Limousine shall have no liability with respect to its obligations under this agreement or otherwise for consequential, exemplary, special, indirect, incidental, or punitive damages even if it has been advised of the possibility of such damages. This limitation applies to all causes of action or claims in the aggregate, including without limitation breach of contract, breach of warranty, indemnity, negligence, strict liability, misrepresentation, and other torts. Each party, including you, the user, and Legends Limousine understand and agree that these remedies, exclusions, and limitations allocate the risks of service nonconformity as authorized by the uniform commercial code and/or other applicable laws. Legends Limousine’s fares for services reflect and are set in reliance upon, this allocation of risk and the exclusion of consequential damages and limitations of liability set forth in this agreement. The foregoing limitations of liability apply without regard to any intentional misconduct or gross negligence by Legends Limousine. For more detailed information please see our FAQ page.
PET POLICY
Legends Limousine is happy to accommodate pets. However, we require prior notification of traveling pets to allow our staff to dispatch a Chauffeur free of allergies. Failure to notify a reservationist that you are traveling with a pet enables the Chauffeur to refuse to transport the pet. Please note, all animals must remain on a leash or animal carrier while inside the Legends Limousine vehicle. Animals surpassing 25 lbs. must ride in a minivan or van, while service dogs are exempt from this provision. For more detailed information please see our FAQ page.
GENERAL PROVISIONS
You, the user, and Legends Limousine Service have hereby agreed to these Conditions of Service within the State of New York, for all purposes. All disputes arising out of, under, or in connection with these Conditions of Service (including without limitation, their validity, interpretation, performance, or breach) will be adjudicated exclusively in the federal or state courts located in (or having jurisdiction over) New York County, New York. These Service Terms and their validity and effect will be interpreted under and governed by the laws of New York, without regard to its conflict of law’s provisions. You expressly consent to the jurisdiction of such courts over you. You expressly waive any claim of forum non-convenience. You agree to reimburse Legends Limousine for its legal fees and expenses of instituting (or defending) a lawsuit by (or against) you. These Conditions of Service (and any other operating rules or terms posted on the Site (including, without limitation, the Privacy Policy) constitutes the entire agreement between Legends Limousine and you and supersedes all previous written or oral agreements between Legends Limousine and you. No action (or inaction) by Legends Limousine may be construed as a waiver of these Conditions of Service (or any part). If any of the provisions of these Conditions of Service are held to be unenforceable by a court having competent jurisdiction, the remainder of these Conditions of Service will continue in full force and effect.
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